Send the Box Back

Send the box back, get reimbursed PLUS 10% off on your next order. 

Why:
Polystyrene foam, used in our shipment to send our animals to you safely, takes an incredibly long time to break down in the environment. Until a new material is available, the hobby has no other choice but to use it to ensure the well-being of the animals during shipping. But that does not mean we cannot try to reduce its footprint and burden on the environment.

If you do not need the shipping box, why not send it back to us to use on our next shipment to someone else or possibly you instead of throwing it away? We will pay for the cost of shipping and give you 10% off on your order. 

We hope this makes the gesture worth while. It is not everyday you get 10% off on a livestock order simply by doing something positive for the environment.

How:
Just include your name and a copy of the receipt (or you can email it as a screenshot or photo) when you ship the box back. Once we receive the box and determine its condition to be usable for shipping, we will issue you two coupon codes via email - one to reimburse you for the cost of shipping (restriction applies, see Terms and Conditions), and a second coupon code that will give you 10% off on your next order.

Terms and Conditions:
1. We will only reimburse your cost for shipping up to $10. There are many inexpensive option to send the box back to us. So please do not ship using Priority, Express or any other premium shipping service. If you do, you will not get reimbursed for the full amount, but only up to $10. For example: shipping an empty box with up to 130" in combined length using USPS Standard Post costs less than $7 from California to New York.

2. You must leave all caution labels on the box.

3. Cardboard boxes must be accompanied by a foam container, and vice versa.

4. Boxes and foam containers that are damaged to the point that renders them unsuitable for shipping, will defeat the purpose of this program. If we can not use it, we can not pay you and give you the discount. Please take good care to keep the box and the foam container in working condition.

5. Boxes must be received by us prior to you placing your next order for you to receive the discount. If boxes are received after the next order, and conditions in #1 and #2 are met, discount will still be issued but applicable to your following order.

6. Not applicable to local pickups.

3. Boxes must be received by us prior to you placing your next order for the discount to be applied to that order. If boxes are received after the next order, and conditions in #1 and #2 are met, discount will still be issued but only apply to the following order after.
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