Auction FAQs

 

Q: Is there free shipping in your auction? 

AAuction orders do not qualify for free shipping.

Shipping is $25 for Tri-State (NY, NJ, CT) and $50 all other states. If you reach free shipping on orders from the WYSIWYG section, you can combine your winning auction items at no extra charge.

Q: Can I buy the item before the auction ends?

A: Yes, click the add to cart button. The item will be removed from auction. 
(The Buy Now price is listed below the coral name.)

Q: What happens when someone buys an item before the auction ends?

A: You would no longer be able to bid on that item, and the item will be removed from auction.
 
Q: I saw you post an item for auction but I can't find it.

A: Our auctions are very popular, which means the item was likely bought out by another reefer. Join our email list to get notified on upcoming auctions or sales. 

Q: What happens when an item is not paid for by the winner?

A: We give everyone 48 hours to pay for their winning items. After that the items will be posted on the Second Chances page for the public to purchase.

You will get an email notification on items you won. Or you can login to your account to check for winning items.

Q: What happens when an auction ends with the same normal bid and proxy bid?

A: The proxy bid wins, because proxy bids trump normal bids.